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Image Management Course

Image Management Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

The Image Management Course provides practical skills to safeguard and bolster a SaaS brand in high-pressure situations. Learn to establish dependable positioning, create crisis-resilient message frameworks, and devise channel-specific responses across web, email, press, and social media. Employ proven templates, KPIs, simulations, and monitoring tools to handle incidents swiftly, restore trust, and foster long-term reputation development.

Elevify advantages

Develop skills

  • SaaS brand positioning: construct trustworthy, people-focused tech reputations swiftly.
  • Crisis messaging: formulate clear, accountable statements for high-pressure incidents.
  • Multi-channel playbooks: implement coordinated responses across PR, email, and social media.
  • Reputation analytics: monitor NPS, CSAT, sentiment, and churn to inform actions.
  • Risk and stakeholder mapping: prioritise audiences and issues for rapid response.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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