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Crisis Management and Communication Course

Crisis Management and Communication Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Crisis Management and Communication Course provides you with a practical toolkit to manage product issues, safety incidents, and public scrutiny with confidence. Learn to map stakeholders, assess risk, act in the first 72 hours, coordinate with internal teams, craft clear messages, select the appropriate channels, meet regulatory expectations, and rebuild trust after a crisis using proven, ready-to-use templates.

Elevify advantages

Develop skills

  • Stakeholder mapping: identify key audiences and establish precise crisis objectives quickly.
  • Crisis risk assessment: rapidly evaluate safety, legal, and reputational threats.
  • 72-hour action plans: develop clear playbooks, KPIs, and response checklists.
  • High-impact messaging: create concise statements, FAQs, and scripts for every channel.
  • Post-crisis recovery: manage regulators, rebuild trust, and refine future playbooks.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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