Nonviolent Communication Course
This course equips participants with Nonviolent Communication (NVC) techniques tailored for tech teams, focusing on conflict resolution, empathic listening, and structured sessions to enhance collaboration between Product and Support teams.

4 to 360 hours flexible workload
valid certificate in your country
4.0 in the evaluation
What will I learn?
This Nonviolent Communication Course provides practical tools to reduce friction between Product and Support, transform heated statements into clear requests, and guide focused 60–90 minute sessions. Learn to identify unmet needs, name emotions accurately, listen with empathy, de-escalate tense moments, and use ready-made templates, scripts, and metrics to create fast, measurable improvements in team collaboration.
Elevify advantages
Develop skills
- Apply NVC in tech teams: decode conflict into clear needs and requests.
- Lead short NVC sessions: structure 60–90 minute interventions that work fast.
- Practice empathic listening: use presence, reflection, and precise feeling words.
- Reframe reactive talk: translate blame into Observation, Feeling, Need, Request.
- Handle escalation with NVC: de-escalate, set boundaries, and protect safety.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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