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Business Etiquette: Phone, Email, and Text Course

Business Etiquette: Phone, Email, and Text Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Boost your professional presence with this practical Business Etiquette: Phone, Email, and Text Course. Learn how to write clear emails, concise texts, and confident call scripts while protecting privacy and handling payment details safely. Master tone, structure, de-escalation, and accurate documentation so every interaction is efficient, compliant, and easy for customers to trust and understand.

Elevify advantages

Develop skills

  • Professional tone mastery: adapt phone, email, and text for any business case.
  • Fast, clear email writing: sharp subjects, tight structure, privacy-safe details.
  • Confident phone skills: verify identity, explain solutions, de-escalate calmly.
  • Polished text etiquette: concise SMS replies, smart templates, no risky data.
  • Compliance-ready records: document calls, emails, and texts with secure summaries.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the supplementary videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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