IT Technician Course
This course provides practical training for IT technicians to troubleshoot Windows systems, secure small offices, manage help desks, repair networks and printers, and deliver remote support efficiently.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The IT Technician Course equips you with hands-on skills to diagnose and repair Windows desktops, protect small office setups, and handle help desk requests effectively. You will master straightforward processes for troubleshooting, routine upkeep, data backups, and record-keeping, while enhancing your ability to manage networks, shared files, printers, and remote assistance to provide swift, dependable support and minimise repeated problems.
Elevify advantages
Develop skills
- Windows troubleshooting: fix slow PCs, crashes, and errors with proven tools.
- Small office security: harden endpoints, patch systems, and block common attacks.
- Help desk workflows: design tickets, SLAs, and escalation paths that work fast.
- Network and printer repair: resolve IP, file share, Wi-Fi, and printing issues quickly.
- Remote support mastery: deliver secure RDP and PowerShell help in minutes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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