4 to 360h flexible workload
certificate valid in your country
What will I learn?
This focused course builds the skills needed to deliver smooth, safe, and consistent guest service on board. Learn clear onboarding routines, complaint handling, and communication, plus checklists for cabins, dining areas, and public spaces. Strengthen shift planning, team coordination, safety, hygiene, and incident reporting while adapting service to motion, weather, limited storage, and changing itineraries.
Elevify advantages
Develop skills
- Guest care mastery: handle complaints, special diets, and seasickness with ease.
- Shipboard service planning: design menus, itineraries, and daily cabin routines.
- Maritime safety & hygiene: apply food, fire, and infection rules at sea.
- Crew leadership basics: manage shifts, briefings, and performance on board.
- Incident-ready documentation: use checklists, reports, and post-cruise reviews.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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