Auto Parts Sales Course
This course equips learners with essential skills for auto parts sales, focusing on accurate part identification, efficient inventory management, customer service, and sales techniques to enhance performance and reduce errors.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Auto Parts Sales Course provides practical skills to identify correct parts, verify fitment, and avoid costly errors. Learn to navigate electronic catalogues, manage inventory, process complex orders, and document every detail accurately. Build confidence in pricing, quotes, and payment handling while mastering clear communication, conflict resolution, and multitasking so you can serve more customers efficiently and boost sales results.
Elevify advantages
Develop skills
- Inventory control and order processing: master stock codes, ETAs, and documentation.
- Vehicle fitment verification: decode VINs and match exact OEM or aftermarket parts.
- EPC catalogue navigation: search by VIN, cross-reference OEM to aftermarket fast.
- Customer communication and conflict resolution: handle calls, scripts, and complaints.
- Pricing and quoting for auto parts: present tiers, taxes, and shop discounts clearly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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