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Stress & Relaxation Techniques for Call Center Agents Course

Stress & Relaxation Techniques for Call Center Agents Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This practical course equips call center agents with tools to identify stress triggers, avoid burnout, and maintain composure amid high-pressure demands. Participants master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, while crafting sustainable daily schedules. It also covers strategies for establishing boundaries, accessing support, and articulating workload issues clearly to foster enduring resilience through enhanced sleep, exercise, and dietary habits.

Elevify advantages

Develop skills

  • Design daily stress management plans with practical routines suited to each shift.
  • Master in-call self-regulation using swift breathing, posture corrections, and mindfulness techniques.
  • Detect burnout indicators early and intervene to safeguard performance levels.
  • Develop skills in communicating boundaries and securing appropriate support.
  • Build resilience through optimized sleep, exercise, and recovery practices for sustained endurance.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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