Stress & Relaxation Techniques for Call Center Agents Course
Tailored for call center professionals, this course delivers effective stress management and relaxation methods to detect burnout promptly, apply instant in-shift calming techniques, create restorative daily routines, assert workplace boundaries, and cultivate lasting resilience, resulting in more composed interactions and superior job performance.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This practical course equips call center agents with tools to identify stress triggers, avoid burnout, and maintain composure amid high-pressure demands. Participants master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, while crafting sustainable daily schedules. It also covers strategies for establishing boundaries, accessing support, and articulating workload issues clearly to foster enduring resilience through enhanced sleep, exercise, and dietary habits.
Elevify advantages
Develop skills
- Design daily stress management plans with practical routines suited to each shift.
- Master in-call self-regulation using swift breathing, posture corrections, and mindfulness techniques.
- Detect burnout indicators early and intervene to safeguard performance levels.
- Develop skills in communicating boundaries and securing appropriate support.
- Build resilience through optimized sleep, exercise, and recovery practices for sustained endurance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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