CRM for Telemarketing Course
Elevate your telemarketing with CRM expertise. Master lead cleaning and segmentation, efficient call queue planning, seamless call logging, automated follow-ups, and powerful dashboards to drive higher contact rates, conversions, and overall team productivity in call centers.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course teaches how to import, clean, and organize lead data effectively, create intelligent segments, and schedule optimized daily call lists. You'll master real-time call logging with tags, statuses, and automated workflows, plus build insightful reports and dashboards to monitor key performance indicators, optimize scripts, and enhance conversion rates and productivity in telemarketing operations.
Elevify advantages
Develop skills
- Lead segmentation expertise: create intelligent call queues to accelerate conversions.
- CRM data management: import, clean, and structure leads for optimal dialing.
- Expert call logging: record outcomes, notes, and actions directly in CRM.
- Workflow automation: leverage tags, statuses, and automations for next steps.
- Telemarketing insights: analyze dashboards and KPIs to improve performance daily.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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