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CRM for Telemarketing Course

CRM for Telemarketing Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course teaches how to import, clean, and organize lead data effectively, create intelligent segments, and schedule optimized daily call lists. You'll master real-time call logging with tags, statuses, and automated workflows, plus build insightful reports and dashboards to monitor key performance indicators, optimize scripts, and enhance conversion rates and productivity in telemarketing operations.

Elevify advantages

Develop skills

  • Lead segmentation expertise: create intelligent call queues to accelerate conversions.
  • CRM data management: import, clean, and structure leads for optimal dialing.
  • Expert call logging: record outcomes, notes, and actions directly in CRM.
  • Workflow automation: leverage tags, statuses, and automations for next steps.
  • Telemarketing insights: analyze dashboards and KPIs to improve performance daily.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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