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Prevention Agent Course

Prevention Agent Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course provides practical training for managing theft risks, customer service, and store incidents confidently. Participants learn legal boundaries, use-of-force protocols, de-escalation techniques, CCTV operations, patrol strategies, and evidence management. It emphasizes teamwork with store personnel, heightened situational awareness, and effective tactics to minimize losses and safeguard people and property.

Elevify advantages

Develop skills

  • Legal compliance for security: quickly apply rules on searches, detentions, and force.
  • Retail loss prevention strategies: reduce theft using EAS, store layouts, and hidden deterrents.
  • CCTV and patrol coordination: design routes, identify blind spots, and preserve video evidence.
  • Customer service professionalism: manage complaints, de-escalate tensions, and respect dignity.
  • Store risk evaluation: analyze behaviors, prioritize threats, and intervene proactively.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the presentation style and video transcription, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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