Security Control Center Operator Course
This course equips participants with essential skills for operating a security control centre, focusing on rapid incident response, system management, communication, logging, and multi-tasking to ensure effective security operations.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Security Control Centre Operator Course provides practical skills to manage alarms, evaluate events in the first five minutes, and coordinate responses using CCTV, access control, and radio systems. Learn clear communication, accurate logging, incident-specific procedures, and multi-incident prioritization, then finish with solid reporting methods and continuous improvement tools for reliable, professional operations.
Elevify advantages
Develop skills
- Incident triage & response: handle alarms in the first 5 minutes with confidence.
- Control room systems: operate CCTV, access control, and alarms in real time.
- Professional radio & phone: deliver clear, concise messages under pressure.
- Incident logging & reports: create audit-ready logs and concise security reports.
- Multi-incident management: prioritize, allocate guards, and maintain oversight.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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