Public Management Technology Course
This course equips you to master modern public management technology. You will design citizen service portals, streamline back-office workflows, manage digital records securely, track key performance indicators via dashboards, and lead data-driven transformations in municipal government operations while ensuring accessibility, privacy, and transparency.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Learn to plan and deliver effective digital public services, including citizen request systems, multichannel access, secure records management, and integrated case handling. Apply accessibility, privacy, and transparency standards; design practical dashboards and KPIs; manage vendors and budgets; and create low-risk roadmaps for modern, data-driven local government service delivery.
Elevify advantages
Develop skills
- Design citizen request portals with fast, accessible, mobile-first public service UX.
- Optimize back-office workflows using smart routing, SLAs, and audit-ready case trails.
- Build public sector dashboards featuring KPIs, alerts, and real-time performance views.
- Implement secure e-records with approvals, retention, FOIA-ready search and access.
- Plan govtech rollouts with risk control, vendor selection, and change management.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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