4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Conflict Mediation Course provides practical tools to manage sensitive workplace disputes with confidence. Learn when to employ caucuses or joint sessions, foster trust through effective communication, and handle confidentiality appropriately. Practice intake interviewing, de-escalation, and awareness of bias, then create clear, lasting agreements and follow-up plans that promote enduring professional collaboration.
Elevify advantages
Develop skills
- Master legal workplace mediation: swift, ethical conflict resolution skills.
- Lead joint sessions with confidence: de-escalate, reframe, and rebuild trust.
- Employ caucus and shuttle diplomacy: manage sensitive disclosures securely.
- Draft lasting settlement agreements: clear clauses, follow-up, and enforcement.
- Apply bias-aware neutrality: adhere to Canadian ethical standards in law firm mediations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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