Veterinary Secretary Training
Gain essential Veterinary Secretary skills: expertly manage bookings, triage urgent cases, coordinate staff and vets, communicate effectively with clients, and maintain accurate records via clinic software. This enhances clinic efficiency, improves patient care, and boosts client satisfaction across all interactions from initial contact to billing.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Enhance front-desk expertise through targeted training in appointment types, efficient scheduling, and time management to minimize wait times and prevent overload. Acquire clear booking protocols, conflict resolution techniques, room and staff coordination, precise documentation, SOAP note integration, and record management. Excel in clinic software use, KPI analysis, and professional phone and email interactions, ensuring seamless client experiences from arrival to departure.
Elevify advantages
Develop skills
- Smart appointment scheduling to avoid double-booking and overload.
- Veterinary reception skills for handling calls, triage, and check-ins.
- Precise medical recordkeeping with SOAP notes, billing, and follow-ups.
- Proficiency in practice software for scheduling, invoicing, and data.
- Evidence-based scheduling using KPIs to optimize wait times.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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