Medical Regulation Assistant Training
This training equips Medical Regulation Assistants with essential skills for managing emergency calls effectively. Participants learn triage using ABC/CAB protocols, structured questioning for quick data collection, accurate dispatch documentation with SBAR handovers, optimal resource allocation to BLS, ALS, or specialty hospitals, and calm communication under pressure. These competencies enhance patient safety, streamline care coordination, reduce risks, and improve overall hospital efficiency during critical situations.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain practical skills in emergency call management, including triage with ABC/CAB priorities, structured questioning, dispatch protocols, accurate documentation, resource allocation, and clear high-stress communication to ensure efficient, safe patient care.
Elevify advantages
Develop skills
- Emergency call triage using ABC/CAB rules for rapid priorities.
- Structured questioning with scripts to gather data quickly.
- Dispatch documentation with concise, compliant notes and SBAR handovers.
- Resource allocation matching needs to BLS, ALS, and specialty hospitals.
- High-stress communication to stay calm and support callers.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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