Patient Representative Training Course
This course equips participants with essential skills for patient advocacy, including rights protection, complaint handling, and effective communication in healthcare settings.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Patient Representative Training Course provides you with practical tools to safeguard rights, handle complaints, and promote safe, respectful care. Learn essential laws, fundamental rights, and hospital protocols while developing robust communication, documentation, and advocacy abilities. Through scripts, checklists, and role-playing, you build confidence to manage challenging situations, resolve disputes, and assist patients and families throughout their care journey.
Elevify advantages
Develop skills
- Patient interview mastery: use structured questions to capture clear, usable facts.
- Complaint documentation pro: record events precisely and protect chain-of-evidence.
- High-impact communication: de-escalate, explain in plain language, and build trust fast.
- Rights-based advocacy: apply patient rights and hospital policy to real cases quickly.
- Interdisciplinary negotiation: lead case meetings and resolve conflicts without blame.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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