Interpersonal Skills for Healthcare Professionals Course
Elevate your patient interactions and team dynamics with targeted training in empathetic listening, de-escalation, and precise communication tools like SBAR and I-PASS. This course equips healthcare professionals with actionable strategies to foster trust, manage stress, resolve conflicts efficiently, and develop sustainable habits for better bedside manner and collaborative care in busy clinical settings.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Enhance your interpersonal skills through a concise, hands-on course emphasizing empathetic and clear communication in healthcare environments. Master active listening, nonverbal signals, and proven frameworks for teamwork, conflict resolution, and smooth handoffs. Engage with practical scenarios, de-escalation techniques for upset patients, rapid response strategies, and create a customized action plan backed by reliable, research-supported materials.
Elevify advantages
Develop skills
- Develop empathetic listening by practicing active techniques and validation during patient interactions.
- Master nonverbal communication using body posture, eye contact, and personal space to establish rapid trust.
- Learn de-escalation methods with concise scripts to soothe patient anger, fear, or anxiety effectively.
- Apply structured team tools such as SBAR, I-PASS, and I-statements for seamless information handoffs.
- Create personalized action plans featuring 3-5 daily practices to enhance empathy and alleviate stress.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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