Humanization in Health Services Course
This course equips healthcare professionals with practical strategies to enhance patient-centered care through empathy, effective communication, and sustainable improvements in resource-constrained environments.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Humanization in Health Services Course shows you how to deliver respectful, person-centred care using clear communication, empathy, and cultural sensitivity. Learn to protect privacy and rights, involve families, and design low-cost improvements. Gain tools for measuring satisfaction, managing complaints, engaging teams, and sustaining practical changes in short, focused projects that fit real-world constraints.
Elevify advantages
Develop skills
- Humanized patient care: apply empathy, dignity, and respect in every encounter.
- Effective clinical communication: use clear, compassionate verbal and nonverbal skills.
- Quick patient feedback tracking: use simple surveys, dashboards, and complaint data.
- Low-cost humanization projects: design 3–6 month, SMART, resource-light actions.
- Team engagement for change: run microtrainings, huddles, and coaching on busy shifts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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