Resort Entertainment and Activities Training Course
Gain expertise in resort entertainment through practical tools for guest profiling, weekly program creation, activity runbooks, safety measures, KPIs, and team oversight. Deliver memorable guest experiences that elevate satisfaction, reviews, and revenue in the travel and tourism industry. This course equips you to design engaging programs for all ages, coordinate activities safely, and drive continuous improvements.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course teaches designing weekly resort programs to engage all age groups, from kids clubs to evening entertainment. You will learn planning, rostering, safety protocols, vendor management, and runbooks for pool, beach, sports, and low-staff activities. Additionally, master guest profiling, on-site promotions, feedback mechanisms, KPIs, and improvement strategies to increase participation and guest satisfaction.
Elevify advantages
Develop skills
- Design weekly resort programs that are engaging, age-appropriate, and simple to execute.
- Plan and lead activities including kids clubs, pool games, evening shows, and fitness sessions.
- Manage compact entertainment teams with effective rostering, vendor partnerships, and safety protocols.
- Gather and evaluate guest feedback to rapidly enhance participation and satisfaction levels.
- Develop compelling on-site promotions using flyers, signage, and concise microphone announcements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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