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Professional Hotel and Catering Training

Professional Hotel and Catering Training
4 to 360h flexible workload
certificate valid in your country

What will I learn?

Acquire hands-on skills to manage hotel and catering shifts efficiently while upholding 4-star standards and ensuring guest satisfaction. Master checklists, standard operating procedures (SOPs), key performance indicators (KPIs), welcome protocols, complaint resolution using APIAF, kitchen and event coordination, plus hygiene, safety, and quality controls for organized, compliant service during peak times.

Elevify advantages

Develop skills

  • Shift planning expertise: create efficient schedules for hotel and restaurant peaks.
  • 4-star service standards: implement SOPs, KPIs, and operational benchmarks.
  • Guest interaction skills: master welcoming, guiding, and reassuring guests.
  • Complaint management: apply APIAF method to resolve issues effectively.
  • Hygiene and safety protocols: conduct checks for full compliance.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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