Luxury Hotel Receptionist Training
Elevate your hospitality career with comprehensive training in luxury hotel front desk operations. Learn to handle VIP check-ins, upsell services ethically, manage overbookings effectively, and communicate flawlessly with guests. Perfect for tourism professionals seeking to provide top-tier service and advance in the industry. This course delivers practical tools for immediate impact on guest experience and hotel revenue.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This training equips you with essential skills for exceptional 5-star front desk service in luxury hotels. You'll master VIP guest handling, efficient check-in processes, room allocation for early arrivals, and seamless coordination with housekeeping, concierge, and bell services. Gain expertise in resolving complaints, ethical upselling techniques, managing overbookings, and using ready-made scripts, emails, and templates to enhance guest satisfaction and increase revenue quickly.
Elevify advantages
Develop skills
- Master luxury front desk operations for seamless 5-star guest service from arrival to departure.
- Coordinate effectively with PMS systems, housekeeping, concierge, and bell staff.
- Develop upselling skills to ethically promote upgrades, packages, and premium experiences.
- Excel in guest communications, including VIP interactions, complaint resolution, and professional emails.
- Handle overbookings and incidents with calm, efficient solutions that retain guest loyalty.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course