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Hotel Receptionist Training

Hotel Receptionist Training
4 to 360h flexible workload
certificate valid in your country

What will I learn?

Enhance front desk expertise through practical training on check-in/out procedures, reservation management, upgrades, and overbooking resolutions. Master guest interactions, complaint handling, service recovery, billing, payments, and corporate accounts. Improve time management, multitasking, professionalism, PMS system use, shift handovers, and collaboration with housekeeping, maintenance, and other hotel teams.

Elevify advantages

Develop skills

  • Master reservations by confidently managing overbooking, upgrades, and walk-ins.
  • Excel at front desk tasks including seamless check-in, check-out, and room assignments.
  • Develop precise hotel billing skills for payments, folios, refunds, and audits.
  • Learn effective service recovery to quickly resolve complaints, noise issues, and difficult guests.
  • Enhance professional communication for team coordination, incident logging, and shift management.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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