Hotel Career Training Course
Kickstart your hotel career with hands-on front desk skills, exceptional guest service, and cultural communication expertise. Master service recovery techniques, PMS fundamentals, and interview preparation to excel in travel and tourism, thriving in today's dynamic hotel environments.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This Hotel Career Training Course equips you with essential front desk skills, covering check-in to check-out processes. You'll master guest communication, complaint resolution, service recovery, overbooking management, cultural sensitivity, professional documentation, interview techniques, and key hotel systems like PMS, CRS, and POS for job-ready success in contemporary hospitality.
Elevify advantages
Develop skills
- Master front desk operations: efficient check-in, check-out, and billing processes.
- Resolve guest conflicts: manage complaints, overbookings, and service recovery effectively.
- Gain fluency in hotel systems: PMS, CRS, POS, and phone systems for seamless operations.
- Provide cross-cultural guest care: communicate respectfully with global travelers.
- Build job-ready toolkit: craft resumes, ace interviews, and create 90-day plans for front office roles.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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