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Hospitality Reception Training

Hospitality Reception Training
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course equips you with practical skills for handling check-ins, guest interactions, and front desk tasks confidently. You'll master precise English phrases for greetings, resolving issues, and managing complaints, along with PMS tools, overbooking solutions, local recommendations, multitasking, and time management to ensure seamless, professional guest experiences from arrival to departure.

Elevify advantages

Develop skills

  • Master efficient, courteous check-ins compliant with all standards.
  • Resolve guest conflicts using calm, effective English responses.
  • Operate front desk systems like PMS, track room status, and follow procedures.
  • Offer expert local directions, safety advice, and personalized recommendations.
  • Handle multitasking by prioritizing guests, queues, and tasks effectively.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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