Hospitality and Management Course
This course equips participants with essential skills in hospitality management, focusing on operational efficiency, team leadership, and guest experience optimization through practical tools and data-driven strategies.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Hospitality and Management Course provides practical tools to enhance guest satisfaction and optimize hotel operations. Learn to identify service issues using online reviews, develop effective SOPs, coordinate front office, housekeeping, and F&B teams, and create a seamless guest experience. You will also gain expertise in leadership, communication, and data-driven quality assurance for reliable, profitable results.
Elevify advantages
Develop skills
- Identify hotel service failures quickly using reviews and on-site observations.
- Develop practical SOPs and checklists to improve room readiness and cleanliness.
- Lead small hotel teams with clear briefings, feedback, and change coaching.
- Redesign guest journeys at check-in, rooms, and breakfast for smoother stays.
- Track service KPIs with simple dashboards and reports for quick improvements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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