Guest House Training
Gain expertise in operating small coastal guest houses and B&Bs, covering check-ins, staffing, safety protocols, exceptional guest experiences, review management, and strategies to enhance occupancy. Develop seamless workflows, confident conflict handling, and revenue-boosting techniques tailored for the modern travel and tourism industry.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with essential tools to manage an efficient and profitable coastal bed-and-breakfast. You'll master streamlined staffing, quick check-in and check-out processes, basic safety and maintenance, and structured daily operations for a six-room property. Additionally, learn to create effective house rules, professional guest communications, optimized front-desk procedures, along with strategies for handling reviews, budget-friendly marketing, key metrics, and dispute resolution to safeguard ratings and increase occupancy rates.
Elevify advantages
Develop skills
- Efficient B&B operations: Manage check-ins, check-outs, and daily workflows for a 6-room property effortlessly.
- Guest experience enhancement: Develop clear house rules, signage, and inviting coastal greetings.
- Optimized front-desk operations: Efficiently schedule staff, housekeeping, and administrative tasks.
- Revenue and reputation building: Improve reviews, ADR, RevPAR, and direct bookings quickly.
- Professional conflict resolution: Address noise issues, guest complaints, and service recoveries with expert diplomacy.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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