Concierge Service Training
Develop expert concierge skills for luxury hospitality. Master creating perfect evening plans, handling elite bookings, customizing guest moments, resolving issues swiftly, and ensuring memorable experiences that build loyalty and rave reviews. This training equips you to deliver exceptional service in high-end travel and tourism settings.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Concierge Service Training teaches designing flawless luxury evenings, from initial contact to follow-up. Gain skills in matching destinations to preferences, sourcing dining and activities, securing reservations, planning timelines and transport, personalizing messages, setting in-room atmospheres, and managing issues to ensure guest satisfaction and repeat business.
Elevify advantages
Develop skills
- Luxury itinerary design: create seamless romantic city evenings from start to finish.
- VIP guest personalization: customize details, ambiance, and surprises to impress.
- Concierge vendor management: book top restaurants, transport, and services quickly.
- Service recovery expertise: fix problems, reschedule, and regain guest satisfaction.
- Professional follow-up: gather feedback, record preferences, and encourage return visits.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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