Car Rental Training
Elevate your expertise in airport car rental operations within the travel and tourism sector. This program covers fleet management, demand prediction, cleaning processes, risk control, and customer dispute resolution. You'll learn to maximize revenue, uphold your reputation, and ensure seamless rental services in high-pressure environments.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course equips you with essential skills for efficient car rental operations at busy airports. You'll master fleet tracking, cleaning and maintenance scheduling, demand forecasting, yield management, and overbooking strategies to safeguard revenue. Gain expertise in risk mitigation, key performance indicators, and resolving customer issues using proven scripts, de-escalation techniques, and service recovery methods for immediate application.
Elevify advantages
Develop skills
- Airport fleet oversight: efficiently track, clean, and prepare vehicles during peak periods.
- Demand forecasting: anticipate last-minute bookings and optimize vehicle allocation for maximum profitability.
- Yield management: implement overbooking, upgrades, and incentives while preserving revenue.
- Risk mitigation: address safety, service, and staffing challenges in demanding airport settings.
- Customer conflict resolution: de-escalate disputes and convert complaints into lasting customer loyalty.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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