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Head Waiter Training

Head Waiter Training
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This practical Head Waiter Training course develops leadership, crisis management, and guest recovery expertise. Participants learn to oversee dining room operations seamlessly, coordinate with kitchen and bar teams, handle staff shortages, address complaints effectively, and boost team morale. It provides actionable scripts, checklists, and templates to enhance service efficiency, preserve guest satisfaction, and achieve reliable high performance across all shifts.

Elevify advantages

Develop skills

  • Crisis management: handle equipment failures and service issues in real time.
  • Team leadership: run briefings, coach servers, and keep morale high under pressure.
  • Dining room control: balance sections, manage reservations, and optimize table turns.
  • Kitchen-bar coordination: pace tickets, manage delays, and protect guest experience.
  • Guest recovery: resolve complaints fast, apply comps, and rebuild loyalty.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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