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Head Waiter / Dining Room Manager Course

Head Waiter / Dining Room Manager Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course equips aspiring Head Waiters and Dining Room Managers with essential tools to evaluate operations, improve seating efficiency, and enhance service flow from guest arrival to departure. Participants will master scripting guest interactions, handling allergies and incidents, coordinating during peak hours, and fostering effective communication. Develop strong leadership skills through defined roles, key performance indicators, and targeted micro-training to ensure your team provides swift, safe, and uniform guest experiences on every shift.

Elevify advantages

Develop skills

  • Service diagnostics: Assess guest experiences, resolve bottlenecks, and increase table turnover.
  • Guest journey design: Create scripts for welcomes, upsells, and farewells to boost revenue.
  • Allergy and incident control: Handle risks, document events, and safeguard the establishment.
  • Team leadership: Instruct staff, allocate zones, and manage peak service seamlessly.
  • Performance coaching: Monitor KPIs, conduct drills, and rapidly improve service standards.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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