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Telephone Switching Course

Telephone Switching Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course provides a practical guide to mastering circuit and packet voice technologies, covering TDM basics, SS7/ISUP protocols, VoIP, SIP, RTP, and media gateways. Participants will learn QoS management, capacity planning, codec choices, high availability setups, migration approaches, interworking methods, and troubleshooting techniques to build and maintain robust voice networks.

Elevify advantages

Develop skills

  • Design VoIP capacity by sizing trunks, concurrent calls, and QoS parameters.
  • Configure SIP, RTP, and codecs to ensure reliable packet voice delivery.
  • Implement secure voice solutions including SRTP, SIP TLS, NAT traversal, and firewall rules.
  • Integrate PSTN with IP networks via SS7-SIP interworking, media gateways, and call flows.
  • Troubleshoot voice issues using Wireshark, CDRs, MOS metrics, and RTP analysis tools.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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