Network Outage Troubleshooting Course
Master practical network outage troubleshooting for FTTH and xDSL networks. Gain skills in NOC coordination, CPE and plant diagnostics using OTDRs, power meters, and copper testers, root cause analysis, repair verification, and preventive strategies to restore services swiftly and enhance field reliability in telecom operations.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course provides a streamlined workflow for quickly restoring network services with confidence. You will learn to interpret NOC alarms, operate OTDRs, power meters, and copper testers, isolate faults in CPE and wiring, verify fiber and xDSL connections, coordinate repairs, document issues thoroughly, and implement preventive actions to minimize future outages in FTTH and xDSL environments.
Elevify advantages
Develop skills
- Rapid outage triage: quickly assess incidents and coordinate with NOC teams.
- CPE and wiring diagnostics: pinpoint ONT, modem, and in-home cabling faults fast.
- FTTH/xDSL field testing: use OTDR, meters, and loop tests to locate plant issues.
- Root cause analysis: identify fiber, copper, power, and routing faults with evidence.
- End-to-end restoration: verify repairs, document RCA, and prevent repeat outages.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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