Air Headset Course
This course equips participants with essential skills for deploying, managing, and troubleshooting air headsets in professional voice communication environments, ensuring reliable and high-quality audio performance at scale.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Air Headset Course provides practical skills to deploy, manage, and troubleshoot modern headsets in complex voice environments. Learn pairing flows for DECT, Bluetooth, softphones, and IP phones, understand codecs and QoS, reduce interference, and follow clear SOPs for faster resolutions. Finish with standardized templates, documentation, and policies that keep calls stable, clear, and consistent at scale.
Elevify advantages
Develop skills
- Pro headset pairing: Master DECT and Bluetooth setup in real-world offices.
- VoIP codec tuning: Choose G.711, Opus, G.729 for clear calls and low bandwidth.
- QoS and RF optimization: Prioritize voice and reduce Wi-Fi, DECT, Bluetooth noise.
- Fast call-quality troubleshooting: Fix echo, one-way, or no audio in minutes.
- Standardized deployments: Apply firmware, templates, and SOPs for 150-agent sites.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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