PC Support and Networking Course
This course builds essential skills in PC diagnostics, wired and Wi-Fi troubleshooting, file and print service repairs, network monitoring, and incident response workflows. Participants learn to quickly identify hardware faults, stabilize connectivity, restore shares and printers, document systems, and handle issues efficiently to maintain stable, secure business networks running at optimal performance.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain hands-on expertise in PC hardware diagnostics, network troubleshooting for wired and wireless setups, printer and file sharing fixes, plus monitoring and incident response to ensure reliable support in small office settings. Master POST codes, power testing, core network tools, documentation, and escalation for efficient service delivery.
Elevify advantages
Develop skills
- PC diagnostics expertise: rapidly identify and resolve desktop and printer problems.
- Wired and wireless troubleshooting: fix LAN, WAN, and guest network access swiftly.
- File and print service fixes: confidently restore SMB shares and network printers.
- Network monitoring and documentation: create detailed maps, labels, and alerts.
- Incident response processes: triage, contain, and escalate technical problems effectively.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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