messaging training
Messaging Training equips technology professionals with skills to write clear, confident emails and instant messages, translate technical details for non-technical leaders, communicate risks effectively, and leverage practical templates and checklists to accelerate informed decision-making and improve workplace communication.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This course teaches you to craft clear, confident emails and instant messages that elicit quick, precise responses. You'll learn to summarize statuses, explain risks, and simplify complex information into straightforward language for stakeholders. Practice maintaining a professional tone, handling conflicts, and using inclusive language, supported by practical templates, checklists, and tools for efficient updates, incident reports, and urgent requests.
Elevify advantages
Develop skills
- Write clear status emails by quickly summarizing knowns, unknowns, and next steps.
- Translate complex technical concepts into plain language with executive-ready impact statements.
- Utilize professional email and IM templates for incidents, access requests, and polite reminders.
- Select appropriate channels and tones, such as formal emails versus quick, respectful instant messages.
- Employ concise, inclusive, and culturally sensitive wording across all technical communications.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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