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IT troubleshooting training

IT troubleshooting training
4 to 360h flexible workload
certificate valid in your country

What will I learn?

Gain expertise in efficient IT troubleshooting through practical training. Diagnose and resolve email delivery failures, mailbox and gateway problems using SPF, DKIM, DMARC fundamentals. Optimize sluggish Windows laptops with diagnostic tools and safe fixes. Address chat disruptions, cloud application failures, and shared drive access issues via systematic processes, effective communication, and strategies to prevent repeat problems.

Elevify advantages

Develop skills

  • Diagnose email delivery: trace, analyze, and resolve missing messages rapidly.
  • Tune Windows laptops: leverage native tools to eliminate performance lags quickly.
  • Stabilize cloud apps: identify and fix chat and video call interruptions promptly.
  • Repair network drives: reinstate shared file access, permissions, and mappings.
  • Master logical troubleshooting: implement structured, repeatable processes for all IT issues.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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