internet technology course
This course equips you with hands-on skills in internet troubleshooting, focusing on DNS, TCP/IP, routing, and packet capture techniques. You'll learn to diagnose network outages, correct configuration errors, and enhance application performance—key competencies for network engineers, DevOps specialists, and IT support roles in modern digital environments.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain expertise in practical internet troubleshooting through this targeted, hands-on program covering TCP/IP basics, DNS systems, HTTP(S) protocols, and packet analysis. Master tools like ping, traceroute, tcpdump, Wireshark, dig, nslookup, and netstat to swiftly identify and resolve intermittent outages, DNS failures, NAT problems, and performance bottlenecks, while implementing secure fixes and effectively liaising with service providers.
Elevify advantages
Develop skills
- Develop a network troubleshooting playbook to quickly isolate intermittent internet failures.
- Master TCP/IP and HTTP(S) flow analysis by interpreting packet traces to identify root causes rapidly.
- Achieve DNS diagnostics proficiency using dig and nslookup to detect and resolve resolution issues.
- Acquire traffic capture expertise with tcpdump and Wireshark to uncover concealed network problems.
- Learn ISP and firewall escalation techniques to provide compelling evidence for faster provider resolutions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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