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AI Automation Course

AI Automation Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course teaches mapping manual email-to-ticket processes, spotting bottlenecks, and prioritizing automation for best results. You'll create strong AI and RPA workflows, set up data structures, and include human oversight. Gain skills in choosing tools, ensuring security, tracking performance, and monitoring key metrics to keep your customer support automation reliable, secure, and simple to manage.

Elevify advantages

Develop skills

  • Design AI-RPA workflows: map email-to-CRM processes with smooth human handoffs.
  • Build robust prompts: create, test, and oversee LLM agents for ticket handling.
  • Integrate tools quickly: link LLMs, RPA, and CRMs using secure APIs and logs.
  • Operationalize securely: monitor KPIs, handle risks, and govern AI automations.
  • Analyze processes: measure pain points and scope high-return automations.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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