Personal Services Agency Manager Training
This training equips managers to build and operate high-quality personal services agencies for older adults and people with disabilities. Key areas include compliant staffing and scheduling, safety protocols, person-centered care planning, and effective budgeting tailored for social work and community support services.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain practical tools to design service portfolios, define client eligibility, and create safe, person-centered pathways from intake to discharge. Master workforce planning, compliant scheduling, documentation, incident response, recruitment, supervision, quality monitoring, budgeting, and partnerships for a sustainable, high-performing agency.
Elevify advantages
Develop skills
- Design compliant home-care service portfolios with clear scope, tasks, and limits.
- Build person-centered client pathways from intake through care plans, reviews, and discharge.
- Plan staffing and schedules for a 12-worker model serving 35 clients with routes and coverage.
- Lead safe, ethical teams by recruiting, training, supervising, and managing incidents.
- Manage finances and partnerships including pricing, budgets, and referral agreements.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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