Night Supervisor Training
Night Shift Supervisor Training prepares social services professionals to effectively oversee night shifts using trauma-informed approaches, de-escalation methods, safety leadership, and meticulous documentation. It ensures the protection, dignity, and well-being of guests and staff during demanding overnight scenarios, promoting compliance and crisis readiness.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This training provides practical strategies for confidently managing night shifts. Participants learn trauma-informed care, de-escalation techniques, crisis communication, and supporting guests with complex needs and vouchers. Key skills include safety protocols, security measures, staff support, and precise documentation to safeguard guests, staff, and property while upholding dignity and regulatory compliance throughout every shift.
Elevify advantages
Develop skills
- Trauma-informed supervision: Implement rapid, hotel-appropriate safety and dignity protocols.
- Night crisis de-escalation: Apply composed scripts, tone, and positioning to resolve conflicts.
- Complex guest management: Navigate vouchers, rights, and connections to social services.
- Night safety leadership: Evaluate risks, guide staff, and determine needs for police or EMS.
- Incident reporting expertise: Document occurrences precisely for day shift and agency use.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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