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Quality Management in Archives and Libraries Course

Quality Management in Archives and Libraries Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This course teaches assessment of cataloging and user service issues in archives and libraries, designing precise quality indicators, and establishing SMART, measurable goals. Participants gain hands-on skills in error detection workflows, gathering feedback, monitoring services, developing action plans, managing risks, and maintaining improvements via tools, templates, and training programs.

Elevify advantages

Develop skills

  • Design quality metrics for cataloging and service performance indicators.
  • Write SMART objectives to establish trackable quality targets.
  • Implement QA workflows to detect, fix, and prevent cataloging errors.
  • Improve user services with standardized scripts, surveys, and feedback.
  • Plan risk mitigation and actions to maintain quality improvements.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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