Reception Secretarial Training
This Reception Secretarial Training course equips you with essential front-desk skills. Master calendar management, appointment scheduling, visitor handling, professional phone etiquette, email communication, and accurate logging. Gain confidence in busy office environments to ensure organized, efficient, and client-focused operations while delivering polished first impressions.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Reception Secretarial Training is a concise, hands-on course designed to enhance front-desk proficiency. Participants learn effective appointment scheduling, calendar oversight, professional written communication with practical templates, visitor management, call handling, phone etiquette, precise record-keeping, and daily reporting for dependable support in fast-paced offices.
Elevify advantages
Develop skills
- Smart calendar management: schedule, reschedule, and avoid double bookings efficiently.
- Front-desk workflow mastery: manage visitors, calls, and deliveries seamlessly.
- Professional email skills: craft clear confirmations, updates, and summaries.
- Reception records expertise: create and maintain precise visitor and call logs.
- Confident phone handling: apply proven scripts for holds, transfers, and challenging calls.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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