Professional Receptionist Course
This course equips receptionists with essential skills for efficient front-desk management, including communication, conflict resolution, and organizational techniques to ensure professional service.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
The Professional Receptionist Course provides practical tools to manage visitors, calls, and messages with confidence. Learn clear phone and email etiquette, effective greeting protocols, and nonverbal communication skills. Master conflict resolution, service recovery, prioritization, scheduling systems, and accurate logging so you deliver fast, organized, and professional front-desk service every day.
Elevify advantages
Develop skills
- Conflict resolution at the front desk: calm complaints and restore trust fast.
- Front desk time management: triage visitors, calls, and tasks in real time.
- Professional in-person etiquette: greet, guide, and de-escalate with confidence.
- Telephone and email mastery: clear scripts, polished tone, and accurate notes.
- Reception documentation skills: precise logs, templates, and follow-up records.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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