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Professional Receptionist Course

Professional Receptionist Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

The Professional Receptionist Course provides practical tools to manage visitors, calls, and messages with confidence. Learn clear phone and email etiquette, effective greeting protocols, and nonverbal communication skills. Master conflict resolution, service recovery, prioritization, scheduling systems, and accurate logging so you deliver fast, organized, and professional front-desk service every day.

Elevify advantages

Develop skills

  • Conflict resolution at the front desk: calm complaints and restore trust fast.
  • Front desk time management: triage visitors, calls, and tasks in real time.
  • Professional in-person etiquette: greet, guide, and de-escalate with confidence.
  • Telephone and email mastery: clear scripts, polished tone, and accurate notes.
  • Reception documentation skills: precise logs, templates, and follow-up records.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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