Company Reception Training
This course equips you with essential reception skills for secretariat roles. Gain confidence in greeting visitors, managing check-ins and deliveries, safeguarding confidentiality, resolving challenging situations, and implementing secure, efficient procedures to maintain a welcoming front desk.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Company Reception Training provides practical tools to confidently handle visitors, calls, and deliveries. Master professional greetings, check-in and badge processes, privacy protections, difficult scenarios, and security protocols, with ready scripts, templates, and checklists for a standardized, safe reception area.
Elevify advantages
Develop skills
- Master visitor intake with quick, accurate check-ins using badges and logs.
- Develop professional greetings for phone, email, and in-person interactions.
- Learn to handle difficult visitors through calm de-escalation and security escalation.
- Ensure confidentiality by protecting visitor data, documents, and deliveries.
- Establish front-desk standard operating procedures, forms, and checklists.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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