Administrative Receptionist Course
This Administrative Receptionist Course equips secretariat professionals with essential front-desk skills for medical and wellness environments. Participants master professional communication, efficient phone handling, precise appointment scheduling, accurate documentation, and confident patient interactions to ensure smooth operations and high service standards.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain practical skills for front-desk roles in medical and wellness settings through this concise Administrative Receptionist Course. Master professional greetings, de-escalation techniques, privacy protocols, phone etiquette, call triage, voicemail management, scheduling, calendar oversight, documentation, pricing discussions, and organizational tools like software, templates, and checklists for efficient shifts.
Elevify advantages
Develop skills
- Front desk professionalism: manage check-in, privacy, and patient flow with ease.
- Phone etiquette mastery: handle urgent calls, triage, and transfers like a pro.
- Smart scheduling: control calendars, avoid conflicts, and reduce waiting times.
- Clear documentation: log messages, organize records, and streamline daily handovers.
- Service and pricing communication: explain options, set boundaries, and escalate wisely.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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