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Administrative Reception Agent Training

Administrative Reception Agent Training
4 to 360h flexible workload
certificate valid in your country

What will I learn?

This concise training course develops front desk expertise. You will learn customer service scripts, phone etiquette, visitor protocols, delivery handling, task prioritization, safety protocols, emergency procedures, lobby maintenance, digital tools, data privacy, and performance metrics for consistent, professional service.

Elevify advantages

Develop skills

  • Professional scripts for handling VIPs, callers, and walk-ins confidently.
  • Emergency response skills for alarms, evacuations, and incident logging.
  • Reception procedures to manage visitors, deliveries, and calls securely.
  • Tech proficiency with booking tools, phone systems, and visitor software.
  • Lobby operations to maintain a clean, compliant reception area.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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