Sales Assistant Training
Gain essential sales assistant skills for fashion retail: interpret customer needs accurately, merchandise key areas like entrances, jeans walls, shoes, and accessories effectively, manage busy shifts with ease, enhance conversions through upselling and cross-selling, and ensure smooth shift handovers to maintain high sales and service standards daily.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
This practical course boosts shop floor confidence using clear language to greet various shoppers, ask targeted questions about needs, and resolve conflicts calmly. It covers assisting hesitant or uncertain customers, optimizing layouts for entrances, jeans walls, shoes, and accessories, handling peak times effectively, and applying simple KPIs with end-of-shift reviews for ongoing sales improvements.
Elevify advantages
Develop skills
- Retail merchandising fundamentals: plan fixtures, group products, and rotate stock efficiently.
- Fashion customer insights: analyze segments, footfall patterns, and in-store behaviors.
- Expert area setups: optimize entrances, jeans walls, shoes, and accessories for higher sales.
- Effective sales support: greet customers, identify needs, upsell, and cross-sell confidently.
- Peak shift management: handle queues, transitions, KPIs, and uphold store standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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