4 to 360h flexible workload
certificate valid in your country
What will I learn?
This concise CRM course shows you how to structure daily workflows, log every interaction, and keep pipelines accurate from first touch to closed deal. Learn lead capture, deduplication, and qualification, build a clean data model, automate assignments and SLAs, and create clear dashboards for forecasting, performance tracking, and ongoing optimization so your CRM becomes a reliable engine for predictable growth.
Elevify advantages
Develop skills
- Build SaaS sales pipelines: design clear stages, rules, and close probabilities.
- Master daily CRM workflows: log activities, update deals, and plan focused outreach.
- Optimize lead capture: standardize forms, qualify fast, and prevent duplicates.
- Automate sales follow-up: trigger tasks, alerts, and SLA-based notifications.
- Create actionable CRM dashboards: track pipeline, activity, and revenue forecasts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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