Client Manager Training
This course equips you with essential skills for B2B SaaS client management. Learn to minimize churn, conduct impactful meetings, execute 90-day retention strategies, and develop 12-month growth plans. Perfect for sales professionals handling renewals, expansions, and key executive relationships, enabling you to foster stronger, more profitable client partnerships.

4 to 360h flexible workload
certificate valid in your country
What will I learn?
Gain a practical toolkit in Client Manager Training to safeguard renewals and drive growth in B2B SaaS accounts. Master identifying churn indicators, implementing 90-day retention strategies, planning effective meetings, and coordinating cross-functional efforts. Develop expertise in risk evaluation, opportunity identification, and long-term expansion planning to build enduring, high-value client relationships with confidence.
Elevify advantages
Develop skills
- Master churn diagnosis: identify B2B SaaS risk factors quickly and respond confidently.
- Plan strategic client meetings: create effective kickoffs, QBRs, and renewal discussions that drive results.
- Develop 90-day retention plans: craft playbooks to boost usage and secure renewals.
- Formulate account growth strategies: outline paths for expansion, cross-sell, and upsell in major accounts.
- Implement risk and health scoring: measure revenue risks and focus on key actions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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