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Back Office Operations Course

Back Office Operations Course
4 to 360h flexible workload
certificate valid in your country

What will I learn?

Gain expertise in efficient back office operations for managing office equipment orders through this practical course. Cover order management basics, inventory principles, and CRM data accuracy, while implementing automation, templates, and standard procedures to minimize errors and delays. Develop abilities in performance metrics, task prioritization, clear communication, and risk management to process more orders precisely, update customers effectively, and ensure compliant, seamless fulfillment processes.

Elevify advantages

Develop skills

  • Master order management: process complex B2B orders swiftly and precisely.
  • Excel in CRM and ERP data handling: input, synchronize, and verify sales orders without errors.
  • Implement simple automation: leverage checklists, macros, and workflows to reduce administrative workload.
  • Drive KPI-focused operations: monitor cycle times, fill rates, and error levels in sales back office.
  • Optimize customer service: handle delays, returns, and service agreements while retaining business.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Correctional System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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